FAQS
Below are some of are common questions about orders
Frequently Asked Questions
Why do I need to register?
Due to laws & regulations, selling alcohol online in Thailand in prohibited. By retailing, you can purchase alcohol B2B. Thus we require you to register with us before you can order alcohol.
Where are you located?
Our products are imported from all over the world and stored in our
temperature-controlled facility in Pattaya, Chonburi, Thailand. We offer nationwide shipping.
How can I contact you?
You can email us at will@banyantreebeverages.com
You can call us on the following numbers:
084 551 7970 (English & Thai)
+66 859996151 (English)
Or, you can use our Live Chat!
Do you accept international cards?
No, we only accept local Thai bank transfe
How long does shipping take?
We endeavour to ship orders within 2 days, then it depends how far away you are from our location. Transit time should be no more than 2 days.
How can I check my order status?
We know you can’t wait to receive your order, which is why we will be sure to notify you when your order ships via email. You can also see the current status of your order by using our ‘Track Your Order’ page.
Can I cancel or change my order?
We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders. Returns can be initiated, check out our returns page.
Can I exchange my order?
We do not offer exchanges at this time. If you’d like to make an exchange, simply return the unused goods back to us and make a new purchase for the item or items you want through our site.
our benefits
why shop at BANYAN TREE BEVERAGES
Damaged returns
Within 7 days of delivery receive a full refund.
Nationwide shipping
Shipping anywhere in Thailand, rates at checkout.
Online support
Tuesday – Sunday: support from 11:00 – 20:00
CONTACT US
Email: will@banyantreebeverages.com
Mailing Address:
Banyan Tree Beverages Co Ltd, 7/47 Moo 1, Pong, Banglamung, Chonburi, Thailand 20150
Disclaimer: This website is the property of The Beer Club Asia Co Ltd, Mauritius.
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